Resistol FAQ's

Can I buy a Resistol Hat from your Website? 

No, we are a wholesaler. Please visit this link to find a list of Resistol Retailers in Australia: https://toptac.com.au/pages/resistol-retailers

Can I special order a Hat that isn't usually available in Australia? 

Yes, depending on availability. This can be arranged via a Resistol Retailer and is subject to individual stores terms and conditions about pre-orders. Wait times & costs can vary. 

What do the X's mean on Resistol Hats? 

The quality of the hat body used to make a hat is the main factor that determines the X’s. In felt it is determined by the percentage of furs used in making the hat body. We use beaver, mink, chinchilla and other animal fur to make bodies. The mixture of which furs we use determines the Xs. In straw, the Xs are also determined by the body used to make the hat. The tighter the weave and narrower the straw reed used to make the hat, the better X quality is marked in the hat. Hats with a higher X rating, generally will have a higher durability then hats with a lower X number. 

How do I take care of my Resistol Hat? 

To remove dust or surface dirt from your hat:
Straw - simply wipe with a clean damp cloth.
Fur felt / Wool - use a soft brush starting at the left side of the hat and brush counter clockwise toward the back and around again.

If your hat gets wet:
Straw - simply shake off the excess water.
Fur felt / Wool - you need to turn down the “self-conforming” leather sweatband and stand the hat on the sweatband so it can dry naturally. While the hat is wet, don’t rest the hat on its brim as this will cause it to alter the shape.

Avoid exposing your hat to moisture. Avoid exposing your hat to heat from stoves, radiators, lamps and car windows. The combination of heat and perspiration will shrink the sweatband.

To keep perspiration and hair dressing from penetrating the outside of the straw, occasionally turn down the sweatband so it can dry naturally between wearing's.

Should your fur felt (if it is a light colour) become spotted with water or grease, you can clean it with a little baby talc or corn-starch – NO liquid cleaners – please.

To put on or remove your hat, hold the brim in the front or back; handle the crown as little as possible.

Store your hat upside down, on its crown, on a clean surface or in a box. Do not store it right side up on a flat surface, as this will cause the brim to lose shape and flatten.

What is the difference between a wool hat and a fur felt hat? 

Felt was one of the first man made fabrics. It is also non woven, fibres randomly intertwine creating a fabric that is extremely durable and hard to tear.

Felt can be made from many different types of fur. The most common types of felt are made from Sheep’s Wool, Rabbit, Wild Hare, Beaver, and also blends from the above mentioned.

Wool is a very long and thick type of hair. It felts easily, but because it is so long and thick, it cannot felt together tightly. It can insulate, but isn’t the best for rain or snow. 

Rabbit and Wild Hare have short and fine hairs letting them felt together tightly. They insulate, protect the wearer from the elements, and stand up to abuse.

Beaver fur is the finest and shortest hair, making it a soft and pliable tightly felted felt. Blending Rabbit and Beaver gives you a soft and very durable felt that will last!

Can I alter the size or shape of my hat? 

No, we do no recommend attempting to alter the size or shape of your hat as it may cause damage. 

Do you replace sweatbands?

No, we currently do not replace sweatbands in Australia. 

There is a problem with my hat - who do I need to speak to? 

From time to time we understand there may be a issue with your hat that you wish to discuss; please contact the retailer you purchased the hat from. Returns, refunds or repairs are subject to individual store terms and conditions. We advise keeping a copy of your receipt for proof of purchase. 

Do you have a Facebook or Instagram page?

Yes, you can follow @Resistol Australia on both Facebook and Instagram. 

Please contact info@toptac.com.au if you have any questions or would like more information on Resistol hats or Retailers.